Job Summary
This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks:
Event Management
1st level Incident Management
Remote Site Access Control
1st Level Legal request Execution
1st Level Billing Operations
1st Level Assurance Support activities
Position Qualification
Core Competences
Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication skills
Knowledge sharing
Problem Solving & strategic thinking
Ericsson Knowledge
Language skills
Delivering Results & Meeting Customer Expectations
Analyzing
Working with People
Following Instructions & procedures
Applying Expertise & Technology
Location: Bangalore
More details and Apply Here
This Job Role is responsible for the coordination, support, management and execution of 1st Level proactive and reactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks:
Event Management
1st level Incident Management
Remote Site Access Control
1st Level Legal request Execution
1st Level Billing Operations
1st Level Assurance Support activities
Position Qualification
Core Competences
Knowledge of Managed Service Telecom Operations Practice
Presentation & Communication skills
Knowledge sharing
Problem Solving & strategic thinking
Ericsson Knowledge
Language skills
Delivering Results & Meeting Customer Expectations
Analyzing
Working with People
Following Instructions & procedures
Applying Expertise & Technology
Location: Bangalore
More details and Apply Here
