Job Description
The job involves communicating with the customers via live chat or email or phone by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment.
Excellent Internet Navigation Skills --
Basic Typing/Keyboarding skills
Proficiency in Microsoft Outlook and working knowledge of MS Office applications
Experience working under pressure in a high-volume processing environment and consistently meeting standards for productivity and quality significant phone and online customer service experience preferred
General Summary of CSA duties/responsibilities
Exp: 0-5 yrs
Location: Hyderabad / Secunderabad
More details and Apply Here
The job involves communicating with the customers via live chat or email or phone by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast paced environment.
Excellent Internet Navigation Skills --
Basic Typing/Keyboarding skills
Proficiency in Microsoft Outlook and working knowledge of MS Office applications
Experience working under pressure in a high-volume processing environment and consistently meeting standards for productivity and quality significant phone and online customer service experience preferred
General Summary of CSA duties/responsibilities
Exp: 0-5 yrs
Location: Hyderabad / Secunderabad
More details and Apply Here
